SIGN UP
LOGIN

Last updated: 20 November 2025

Introduction and Acceptance

Welcome to Opinova, a professional insights panel operated by Potloc Inc. (“Potloc,” “we,” “us,” or “our”), headquartered at 5420 Saint-Laurent St, Montréal, QC H2T 1S1, Canada.

These Terms and Conditions (the “Terms”) govern your access to and use of:

  • the Opinova website at https://opinova.io and any Opinova mobile applications (collectively, the “Site”); and
  • all professional research activities, surveys, incentives, and related services provided on the Site (collectively, the “Services”).

By accessing, browsing, registering for an account, or otherwise using the Services, you agree to be bound by:

  • (i) these Terms;
  • (ii) the Opinova Privacy Notice;
  • (iii) Potloc’s Corporate Privacy Policy;
  • (iv) any guidelines or rules posted on the Site (collectively, the “Rules”).

If you do not accept these Terms, do not use the Services.

We may update these Terms from time to time. For material changes, we will notify you at least 30 days before updates take effect.

Contact Us

Purpose Where to reach us
General support & complaints [email protected]
Privacy & data-protection enquiries [email protected]

Eligibility

  • You must be at least 18 years old.
  • You must provide accurate and verifiable professional information.
  • You may only have one Opinova account.
  • Certain professionals may be restricted due to conflict-of-interest rules.

Account Registration & Professional Verification

By registering, you authorize Potloc to verify your identity and professional background using publicly available sources, business information databases, third-party enrichment tools, and fraud-prevention providers.

This may include:

  • Validating your job title, employer, sector, or seniority;
  • Checking for misrepresentation or inconsistencies;
  • Identifying duplicate or fraudulent Expert accounts.

Participation & Professional Conduct

As an Expert, you agree to:

  • Participate honestly and professionally;
  • Provide accurate and truthful responses;
  • Respect confidentiality of all surveys and materials;
  • Avoid sharing restricted content externally.

You must not:

  • Misrepresent your qualifications;
  • Use bots, scripts, or prohibited tools;
  • Attempt to manipulate study outcomes;
  • Use VPNs, proxies, or masking tools to alter eligibility.

Rewards, Balances & Redemption

Nature of Your Balance

Your balance reflects the monetary value of rewards earned through participation. However:

  • It is not cash until redeemed;
  • It is not a bank or stored-value account;
  • It accrues no interest;
  • It has no financial value outside the payout process.

Redemption

  • You may redeem once you reach the threshold shown in your account.
  • All payouts are processed by a third-party provider responsible for processing and fulfilling your incentive payouts.
  • Verification may be required.

Balance Disputes

A dispute must be raised within 60 days of the relevant activity.

Activity, Inactivity & Expiry

You are considered active if you:

  • Start a survey from an invitation;
  • Start a survey on the platform; or
  • Log in to your account.

After six (6) months of inactivity, your balance expires. Continued inactivity may result in account deletion.

Fraud Prevention & Account Blocking

We use automated and manual tools — including a third-party fraud-prevention and device-verification provider — to protect research integrity.

You may be blocked without notice for:

  • Misrepresenting your identity or role;
  • Using prohibited tools or methods (VPNs, bots, proxies);
  • Providing contradictory or intentionally false data;
  • Attempting multiple accounts;
  • Interfering with security measures.

If blocked for fraud, all unredeemed rewards are forfeited.

Confidentiality

Experts may encounter confidential or proprietary materials. You must not disclose, reproduce, or distribute any survey content or insights. Breach may result in termination and legal action.

Termination

You may close your account at any time. Any unredeemed rewards at the time of closure are forfeited.

We may suspend or terminate your account for:

  • Fraud;
  • Misconduct or abuse;
  • Violation of these Terms;
  • Extended inactivity;
  • Any behavior compromising research quality.

Disclaimer & Limitation of Liability

Opinova is provided “as is.” We do not guarantee survey availability, participation opportunities, earnings, or uptime.

Potloc’s total liability is limited to rewards paid to you in the preceding twelve (12) months.

Governing Law

These Terms are governed by the laws of Québec and Canada unless mandatory local laws apply.

Contact

📧 [email protected]
📬 Potloc France, 32 Boulevard Haussmann, 75009 Paris, France